Privacy Policy

This Website collects some Personal Data from Users.

Data Controller

Owner's email address: car-rental@rems-group.com

Types of Data collected

Among the Personal Data collected by this Website, independently or through third parties, there are: Cookies and Usage Data

Full details on each type of Data collected are provided in the dedicated sections of this privacy policy or by specific information texts displayed prior to collecting the Data.

Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically during the use of this Website.

Unless otherwise specified, all Data requested by this Website is mandatory. If the User refuses to communicate, it may be impossible for this Website to provide the Service. In cases where this Website indicates some Data as optional, Users are free to refrain from communicating the Data, without this having any consequences on the availability of the Service or its functioning.

Users who are uncertain about which Data is mandatory are advised to contact the Owner.

Any use of Cookies – or other tracking tools – by this Website or the Owners of third-party services used by this Website, unless otherwise specified, serves the purpose of providing the Service requested by the User, in addition to any other purposes described in this document and in the Cookie Policy, if available.

The User assumes responsibility for any third-party personal data obtained, published or shared through this Website and guarantees that he or she has the right to communicate or disseminate them, exonerating the Owner of any liability towards third parties.

Method and place of processing the Data collected.

Processing method

The Data Controller takes appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of personal data.

The processing is carried out using IT and/or telematic tools, with organizational methods and with logic related to the purposes indicated. In addition to the Owner, in some cases, other subjects involved in the organization of this website (administrative, commercial, marketing, legal, system administrators) or external subjects (such as third-party technical service providers, postal couriers, hosting providers, IT companies, communications agencies) may have access to the data, also appointed, if necessary, as data controllers by the Data Controller. The updated list of Data Controllers can always be requested from the Data Controller.

Legal basis of processing

The Data Controller processes personal data relating to the User if one of the following conditions applies:

The User has given consent for one or more specific purposes; Note: In some legal systems the Data Controller may be permitted to process Personal Data without the User's consent or another of the legal bases specified below, provided that the User does not object ("opt-out") to such processing. However, this does not apply if the processing of Personal Data is regulated by European Personal Data Protection Law;

the processing of the Data is necessary for the performance of a contract with the User and/or for the execution of pre-contractual measures;

the processing of the Data is necessary for compliance with a legal obligation to which the Data Controller is subject;

the processing of the Data is necessary for the performance of a task carried out in the public interest or for the exercise of official authority vested in the Data Controller;

the processing of the Data is necessary for the purposes of the legitimate interest pursued by the Data Controller or by third parties.

However, it is always possible to request clarification from the Data Controller of the specific legal basis for each processing, and in particular to specify whether the processing is based on law, provided for by a contract or necessary for entering into a contract.

Location

The Data is processed at the Data Controller's operating offices and in any other places where the parties involved in the processing are located. For more information, please contact the Owner.

The User's Personal Data may be transferred to a country other than that in which the User is located. To find out more about the place of processing, the User may consult the section relating to the details regarding the processing of Personal Data.

The User has the right to obtain information about the legal basis for the transfer of Personal Data outside the country where the User is located.

a of the European Union or an international organization governed by public international law or consisting of two or more countries, such as the UN, as well as about the security measures taken by the Data Controller to protect the Data.

If one of the transfers described above takes place, the User can consult the respective sections of this document or request information from the Data Controller by contacting him at the details indicated at the beginning.

Retention period

The Data are processed and stored for the time required by the purposes for which they were collected.

Therefore:

Personal Data collected for purposes related to the performance of a contract between the Owner and the User will be retained until such contract has been performed.

Personal Data collected in relation to the legitimate interest of the Owner will be retained until such interest has been fulfilled. The User can find out more about the legitimate interest of the Owner in the relevant sections of this document or by contacting the Owner.

When processing is based on the User's consent, the Data Controller may retain the Personal Data for a longer period, until the consent is revoked. In addition, the Data Controller may be obliged to retain the Personal Data for a longer period in compliance with a legal obligation or by order of an authority.

At the end of the retention period, the Personal Data will be deleted. Therefore, at the end of this term the right to access, erasure, modification and the right to data portability can no longer be exercised.

Purpose of processing the collected data

The User's Data is collected to allow the Owner to provide its services, as well as for the following purpose: Statistics.

For further detailed information on the purposes of processing and on the Personal Data highly relevant to each purpose, the User may consult the relevant sections of this document.

Details of the processing of Personal Data

Personal Data is collected for the following purposes and through the following services:

Statistical

The services contained in this section enable the Data Controller to monitor and analyse traffic data and are used to keep track of User behaviour.

Matomo

Matomo is statistical software used by this website to analyse data directly and without the help of third parties.

Personal Data collected: Cookies and Usage Data.

User rights

Users may exercise certain rights with reference to the Data processed by the Owner.

In particular, the User has the right to:

withdraw consent at any time. The User may withdraw his or her previously expressed consent to the processing of Personal Data.

object to the processing of his or her Data. The User may object to the processing of his or her Data when it occurs on a legal basis other than consent. More details on the right to object are set out in the section below.

access your data. The User has the right to obtain information about the Data processed by the Owner, on certain aspects of the processing and to receive a copy of the processed Data.

verify and request rectification. The User can verify the accuracy of his/her Data and request its update or correction.

obtain restriction of processing. When certain conditions are met, the User can request the limitation of processing of his/her Data. In this case, the Owner will not process the Data for any purpose other than its storage.

obtain cancellation or deletion of his/her Personal Data. When certain conditions are met, the User can request the deletion of his/her Data by the Owner.

receive his/her Data or have it transferred to another Data Controller. The User has the right to receive the Personal Data in a structured, commonly used and machine-readable format and, where possible, to obtain its unhindered transfer to another Data Controller. This provision is applicable when the data is processed with automated tools and the processing is based on the User's consent, on a contract to which the User is a party or on contractual measures related to it.

lodge a complaint. The User may lodge a complaint with the competent personal data security supervisory authority or take action in court.

Details on the right to object

QWhen Personal Data is processed in the public interest, in the exercise of official powers vested in the Owner or to pursue a legitimate interest of the Owner, Users have the right to object to the processing for reasons relating to their particular situation.

Please note

Users may object to the processing of their data for direct marketing purposes without giving any reason. To check whether the Data Controller processes data for direct marketing purposes, Users may consult the respective sections of this document.

How to exercise your rights

In order to exercise User rights, Users may direct a request to the contact of the Owner indicated in this document. Requests are submitted free of charge and are processed by the Data Controller in the shortest possible time, in any case within one month.

Further information on Processing

Defense in court

The User's personal data may be used by the Data Controller in court or in the preparatory stages for its possible establishment for the defense against abuse in the use of this Website or the Services connected by the User.

The User declares to be aware that the Owner may be required to disclose data by order of public authorities.

Specific information

At the User's request, in addition to the information contained in this privacy policy, this Website may provide the User with additional and contextual information concerning specific Services, or the collection and processing of Personal Data.

System logs and maintenance

For operation and maintenance purposes, this Website and any third-party services used may collect system logs, which are files that record interactions and may also contain Personal Data, such as the User's IP address.

Information not contained in this policy

More information regarding the processing of Personal Data may be requested at any time from the Data Controller using the contact details.

Response to “Do Not Track” requests

This Website does not support “Do Not Track” requests.

To find out whether any third-party services are used to support them, the User is invited to consult their respective privacy policies.

Changes to this privacy policy

The Data Controller reserves the right to make changes to this privacy policy at any time by giving notice to Users on this page and, if possible, on this Website as, if technically and legally feasible, by sending a notification to Users through one of the contacts of the Owner. Therefore, please check this page regularly, referring to the date of the last modification indicated at the bottom.

If the modifications concern processing where the legal basis is consent, the Data Controller will collect the User's consent again, if necessary.

Definitions and legal references.

Personal data (or Dati)

Personal data means any information that, directly or indirectly, also by reference to any other information, including a personal identification number, identifies or from which a natural person can be identified.

Usage Data

This is information collected automatically through this Website (also from third-party applications integrated into this Website), including: the IP addresses or domain names of the computers used by the User who connects to this Website, the addresses in URI notation (Uniform Resource Identifier), the time of the request, the method used to forward the request to the server, the size of the file obtained in response, the numerical code indicating the status of the server's response (successful, error, etc.), the country of origin, the features of the browser and the operating system used by the visitor, the various temporal connotations of the visit (for example, the time spent on each page) and the details relating to the path followed within the Website, with particular reference to the sequence of pages consulted, to parameters relating to the operating system and to the User's IT environment.

User

The person who uses this Website who, unless otherwise specified, coincides with the Data Subject.

Data Subject

The natural person to whom the Personal Data refers.

Data Processor (or Controller)

The natural person, legal entity, public authority and any other entity which processes personal data on behalf of the Owner, as set out in this privacy policy.

Data Controller (or Controller)

The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data and the tools adopted, including the security measures related to the operation and use of this Website. The Data Controller, unless otherwise specified, shall be the controller responsible for the processing of personal data.

ontrario, is the owner of this website.

This website

The hardware or software through which the personal data of the users are collected and processed.

Service

The Service provided by this website as defined in the relative terms (if applicable) on this site.

European Union (or EU)

Unless otherwise specified, any reference to the European Union contained in this document is intended for all current member states of the European Union and the European Economic Area.

Cookie

Small piece of data that is within the User's device.

Legal references

This privacy statement is drawn up on the basis of multiple legislative systems, including articles 13 and 14 of Regulation (EU) 2016/679.

Unless otherwise specified, this privacy policy only concerns this website.